1. Gain attention. Trainees need stimulus to get started. Some ways of creating that stimuli would be to create novelty or uncertainty in your training, or to engage the trainees with each other during the training process.
  2. Inform trainees of the objectives. If your trainees don’t know the objectives they’re working toward, chances are they aren’t taking full advantage of the training content. Some ways to inform trainees and make your objectives clear would be to simply describe the end goal of the training, or provide a criteria list for what standard performance is considered. State these objectives throughout the training to ensure your trainees understand them.
  3. Stimulate recall. Call back earlier training in tests and assessments in later training. Have them physically do those tasks taught in earlier trainings (if applicable) in order to incorporate those processes into later trainings.
  4. Present content. Having multiple mediums of presenting your content helps in later recall. Create assessments, presentations, video demonstrations, and even animations can be useful tools!
  5. Provide guidance. Provide instructional support and mentorship. Make sure your learning methods are varied. In your training give examples of what your trainees should be doing as well as what they should not be doing.
  6. Elicit practice. Reinforce new skills by having trainees physically complete skills they are learning to do in training. Do this by creating effective tests and assessments that allow you to test comprehension rather than just recall.
  7. Provide feedback. Evaluations should be both confirmatory and critical. Tell them what they’re doing correctly and what they have room to improve on. Be descriptive and straightforward!
  8. Assess performance. Pre-tests are a useful tool in understanding where each trainee starts, while post-tests help you see how far each individual has come. Give trainees multiple chances to prove proficiency, but also make sure you are stating what proficiency looks like (see step 2).
  9. Enhance retention. Last but not least, understand that training is a continuous, ever-present effort. It NEVER ends! This may sound intimidating, but the good news is that once you have your customized training set up with proper methods and mediums, only minor changes are necessary to keep it up and running.




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